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26 February 2019

Iceberg Interactive is set to release their latest title – Tech Support : Error Unknown on February 27th on Steam and other digital retailers.

Tech Support : Error Unknown is a new story-driven adventure game developed by Dragon Slumber and published by Netherlands based Iceberg Interactive.

From the press release:

Rebel or obey. The choice is yours.
Indie game publisher Iceberg Interactive and developer Dragon Slumber announce today the launch of story-driven adventure “Tech Support: Error Unknown” (Best Indie Pitch, MIGS 2018) on Steam and other digital retailers at an SRP of $9.99.

The game is available for Windows, Mac and Linux and to celebrate the release, there will be a 10% discount for the week of launch!

Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?

About The Game:

“On behalf of Quasar Telecommunications, I am happy to welcome you to our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly to our customers through the Support Desk.”

Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.

While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda? The choice is yours.

Will you serve the Company?… or sabotage it from within?

Key features

⦁ Engage customers and colleagues through a novel procedural dialogue system
⦁ Choose how to approach each situation in a sandbox computer environment
⦁ Decide who to side with and unlock new gameplay
⦁ Discover multiple major and minor endings
⦁ Mouse-only controls make the game accessible for all

Tech Support: Error Unknown will soon receive a free update: Endless Mode. Players will be able to fight to reach the top of the leaderboards, taking on 3 challenges at 2 difficulties;

Speed: Complete as many tickets as you can within 10 minutes.

Money: Earn a target amount of money as fast as possible through completing tickets.

Perfection: Complete as many tickets as you can, as fast as you can for a high score. First mistake ends the game.

Game developer Kevin Giguère from Dragon Slumber states:
“I am particularly proud of Tech Support, and the overwhelmingly positive response to the demo by the players has been wonderful. I’m confident that the full game will keep players coming back for more, and am excited to deliver exactly that in the coming weeks.”

Iceberg Interactive CEO Erik Schreuder says:
“Tech Support is one of the smartest games that Iceberg is presenting this year. With numerous references to contemporary issues of privacy and ethics, Tech Support will hopefully speak to the players that seek an intriguing, challenging experience.”


Dragon Slumber is a Quebec-based indie studio founded in 2013 by Kevin Giguère, a programmer with over 20 years’ experience. As of 2019, Dragon Slumber has released the award winning Tech Support: Error Unknown for PC, Mac and Linux, along with JRPG Arelite Core, and runner racer Astral Traveler for PC. Dragon Slumber believes that great games begin with careful and innovative designs and always strives to provide unique experiences for gamers.

If you would like more info about Dragon Slumber –>


Iceberg Interactive is an independent video game publisher founded in 2009 by an international group of games industry veterans. Located in Haarlem, The Netherlands and staffed with avid gamers, Iceberg works closely with an assembly of game developers around the world, both midsize and indie.

Known for many hit franchises including Starpoint Gemini, Killing Floor and Stardrive; the company has enjoyed recent success with titles such as Starpoint Gemini Warlords (PC), Oriental Empires (PC) and Circle Empires (PC).

Iceberg Interactive has many more exciting games coming soon, including Antigraviator (PS4/XBO), The Sojourn (PC/PS4/XBO), Headsnatchers (PC/PS4), Gas Guzzlers Extreme (PS4), Pax Nova (PC), and Railroad Corporation (PC).

If you would like to know more about Iceberg Interactive –>

Platform: Windows PC, Mac, Linux
Genre: Adventure Game
Developer: Dragon Slumber
Publisher: Iceberg Interactive
Release Date: 27 February 2019
Price:  $9.99

Be sure to check back for more updates and news on this title. We at Max Level Mag are excited for this game and will be posting a game review soon.










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